Terms of Service

Last updated: June 2026

Service scope

CYNAYD MSO (Managed Software Operations) provides software operations, server management, backup, security, support, SLA, and Cynayd One app management services as defined in individual client proposals and agreements.

Proposal dependency

Website content describes general service capabilities. Actual service scope, pricing, SLA targets, and responsibilities are defined in signed proposals, MSO agreements, and SLA documents — not solely by website content.

Limitations

  • Services require technical access and onboarding review
  • Emergency support depends on access availability and feasibility
  • Third-party software limitations may affect service scope

These policies are operational guidelines and may be superseded by a signed client agreement, proposal, or SLA document.

WhatsAppBook Consultation