Privacy Policy
Last updated: June 2026
Information we collect
When you submit an MSO consultation form, operations audit request, or contact form, we collect: your name, organization name, mobile number, email address, website/app URL, system type, server access status, main problem or concern, interest area, and preferred call time.
How we use your information
- To review your MSO requirement and contact you for consultation
- To schedule operations audits and discovery calls
- To prioritize urgent and emergency support requests
- To improve our services and website experience
Data sharing
We do not sell your personal information. Data is used internally by the CYNAYD MSO team and may be stored in our CRM/operations systems for service delivery.
Contact
For privacy questions, email contact@cynayd.com.
These policies are operational guidelines and may be superseded by a signed client agreement, proposal, or SLA document.